ASB Case Review (also known as the Community Trigger)

ASB Case Review (also known as the Community Trigger)

The ASB Case Review is designed to give victims of ASB the the right to request a review of their case and bring agencies together to take a joined up, problem solving approach to find a solution.

Who can use the ASB Case Review?

  • A victim of anti-social behaviour or another person acting on behalf of the victim (with the victim’s consent such as a family member, friend or local elected representative e.g. a Councillor or MP).
  • An individual acting on behalf of a group of residents or community group.

The victim may be an individual, a business or a community group.

ASB Case Review threshold:

Three complaints in the previous six months reporting behaviour causing harassment, alarm or distress to a member or members of the community and you think no action has been taken or are not satisfied with the action taken.

To meet the criteria incidents need to:

  • Cause harassment, alarm or distress.
  • Been logged within one month of the incident.
  • Last incident has occurred within the previous six months.

How to activate an ASB Case Review?

  • Contact Hampshire Constabulary on non-emergency number 101

Time Frame:

The Community Safety Partnership should aim to have ASB Case Reviews dealt with within 20 working days. More complex cases may take longer, in these cases the individual or group will be notified that the deadline date will not be met.

ASB Case Review statistics:

By law, we need to report how many ASB Case Review/Community Triggers we have received.

For the period April 2020 to March 2021 the number of:

  • ASB Case Review/Community Triggers received: 1
  • ASB Case Review/Community Triggers that did not meet the threshold: 0
  • Case reviews held: 1
  • Case reviews with recommendations made: 1