ASB Case Review (formerly known as the Community Trigger)

ASB Case Review (formerly known as the Community Trigger)

The purpose of the ASB Case Review is to give victims and communities the right to request a review of their case where the local threshold is met, and to bring agencies together to take a joined up, problem-solving approach to find a solution for the victims.

Click the following link to view the local ASB Case Review procedure: ASB Case Review Procedure document June 2023


The local threshold for a review to be undertaken is that there have been three complaints made in the previous six months to either of the relevant bodies (Council, Police, Integrated Care Board or Registered Social Housing provider).  Each incident of anti-social behaviour must have been reported within one month of it happening.

The definition of anti-social behaviour in this context is behaviour causing harassment, alarm or distress to a member or members of the public.  Generally, neighbourhood disputes (unless being used as harassment or intimidation) do not amount to criminality or anti-social behaviour and private civil remedies should be accessed by the individuals concerned instead.

Raising an ASB Case Review:

Please call the Police 101 number and notify the call handler you wish to raise an ASB Case Review. They will note all the details about your case and pass this to the Community Safety Team.

What can I expect:

On receipt of an application the Community Safety Team will write to you within 10 working days to acknowledge receipt, explain what will happen next and the likely timescale.

The decision with reasons as to whether the threshold for the ASB case review is met will be sent to you in writing within 15 working days of consent to share confirmation.

If the threshold is met a case review meeting will take place within 20 working days from receipt of the acknowledgement that it has met the threshold. The panel will comprise of the relevant bodies and agency representatives.  You will be invited to make a short representation at the start of the panel meeting if you wish to do so and this will help the panel understand the ASB and its impact.

The outcome of the review meeting will be provided to you in writing within 20 working days of the meeting including what action is to be taken (if appropriate).


An appeal can be made regarding application of the threshold or regarding the way in which a case review was carried out in respect of due process (i.e. if the review has failed to consider a relevant process, policy, protocol, legislation or relevant factual information).


By law, we are required to report how many ASB Case Reviews we have received.

For the period April 2022 to March 2023 the number of:

  • ASB Case Reviews received: 0
  • ASB Case Reviews that did not meet the threshold: 0
  • Case reviews held: 0
  • Case reviews with recommendations made: 0

For the period April 2021 to March 2022 the number of:

  • ASB Case Reviews received: 4
  • ASB Case Reviews that did not meet the threshold: 1
  • Case reviews held: 2
  • Case reviews with recommendations made: 2